Frequently Asked Questions
We’re here to help. Find answers to the most common questions about home insurance, claims, and coverage.
Your Questions Answered
What does home insurance cover?
Our policies cover your property structure, contents, and liability—protecting you from risks like fire, theft, and weather damage.
How do I make a claim?
Contact our claims team by phone or email, provide the necessary details, and we’ll guide you through the process from start to finish.
Can I customise my policy?
Absolutely. We offer flexible options to tailor your insurance to your home and lifestyle.
How quickly are claims resolved?
Our streamlined process allows most claims to be processed and resolved within days, keeping you informed every step of the way.
What if I need to update my coverage?
Simply contact our support team to adjust your policy or add new coverages as your needs change.
Still Have Questions?
Our experts are here to help you find the answers you need. Get in touch for more support.
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